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Decals ship FREE!
within the U.S.

Shipping Information

Packaging

Small enough items are shipping in a white, letter-sized envelope in the regular mail (in your mailbox).  Please keep on the lookout for the item shortly after ordering it to ensure it's not set aside or mistaken as junk mail!  

Larger items are shipping in a bubble padded envelope or brown box and again are delievered with your regular mail in the mailbox.


Shipping
 - U.S. Orders

We use the United States Postal service as our preferred method of shipping and ship out of our Upstate, New York location.  

Free Shipping:  This applies to U.S. Orders and is our economical method.  Orders are sent via USPS and do not have a tracking number.  This allows us to put small enough items in a letter-sized envelope to save you the high added fee of shipping.  Why pay $10 for shipping on a $9 item?  

Priority Shipping with Tracking (US Only): There is an added fee which will get the item to you a day or two quicker and with a tracking number.  The tracking number will direct you to USPS.com so you can view the date the order was shipped, expected arrival date and confirmation of delivery to your location.  The shipping speed is transit time that the carrier (USPS) has the package.  
 
Sales Tax (NY Only): Items delivered to an address within New York State are subject to 8% Sales Tax.

We do offer additional methods like UPS or Express Mail at your request and for the actual additional fees charged by these carriers.  We do not mark up shipping!! 


Shipping  - Canada & other International Orders

We use the United States Postal Service (lettermail) as our perferred International carrier. 
For any carrier, the customer is responsible for all taxes and duties on the package!


Shipping Cost:  Depending on the item and order size, shipping can range from $7 - $100+.  We esimate the shipping within the checkout process.  This is a base-line price only and if actual shipping is more, we will contact you prior to shipping to verify and will give the option for us to charge the additional amount required or cancel the order.  

International customers who refuse to pay their taxes/duties or otherwise cause the package to bounce back to us (see invalid address note above) will have the round-trip shipping cost deducted from their refund amount (in addition to the 25% return fee).

U.S. and International Shipping Quotes

If a quote is necessary: Shipping fees quoted are equal to or less than the Post Office Price or actual UPS pricing.   

Undeliverable Mail

Packages that come back to us undeliverable, or packages that are refused by the customer  will have the round-trip shipping cost deducted from their refund amount (in addition to the 25% return fee).  Be sure you are supplying us with the correct mailing address.  Reflective Concepts is not responsible for any fees involved in reshipping an item or the return of an item that has an insufficient or otherwise invalid mailing address.

International customers who refuse to pay their taxes/duties or otherwise cause the package to bounce back to us (see invalid address note above) will have the round-trip shipping cost deducted from their refund amount (in addition to the 25% return fee).

  

Damaged Items 

Please inspect all items immediately upon delivery for any potential en route damage.

For any orders that arrive damaged, please contact us with pictures of the damage and for information about exchanging your order. All damage claims should be reported within 24 hours of delivery. No refunds are allowed on damaged orders - exchange/replacements of the identical product(s) only.

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All prices are in USD|© 2017 ReflectiveConcepts.com. All Rights Reserved.